Reset Everything

  1. Visit the nearest branch with a valid form of photo ID.
  2. Your account will be reset
  3. Re-Register

All access is secure and monitored.

Accessing from –
Timestamp – 09/28/2020 13:26:00
Session – D90777C7B3E14BC3 ...

–  For your security  –
this session is being monitored
Reset Everything – Please contact Goldenwest
Process: If you have forgotten your username, password, and security questions, please follow this process to reset your credentials:
  • Bring a valid form of photo identification to the nearest branch
  • After validating your photo ID, a member service representative will set your account to allow you to re-register.
  • Re-Register
NOTE: You will not be able to re-register until you visit a branch with your photo ID. For security reasons, we cannot reset your account over the phone.