Reset Everything

  1. Visit the nearest branch with a valid form of photo ID.
  2. Your account will be reset
  3. Re-Register

All access is secure and monitored.

Accessing from –
Timestamp – 04/21/2021 15:09:41
Session – 3FB700F314344E04 ...

–  For your security  –
this session is being monitored
Reset Everything – Please contact Goldenwest
Process: If you have forgotten your username, password, and security questions, please follow this process to reset your credentials:
  • Bring a valid form of photo identification to the nearest branch
  • After validating your photo ID, a member service representative will set your account to allow you to re-register.
  • Re-Register
NOTE: You will not be able to re-register until you visit a branch with your photo ID. For security reasons, we cannot reset your account over the phone.