Sign In Locked


  1. Visit the nearest branch with a valid form of photo ID.
  2. Your account will be unlocked
  3. Sign In again



All access is secure and monitored.

Accessing from – 18.204.2.190
Timestamp – 04/21/2021 13:54:48
Session – CDAF4E407D2D4A0F ...

–  For your security  –
this session is being monitored
Sign In Locked – Please contact Goldenwest
Process: If your Sign In is locked, please follow this process to have your Sign In unlocked:
    • Bring a valid form of photo identification to the nearest branch
    • After validating your photo ID, a member service representative will unlock your account.
    • Sign In
NOTE: If your account is locked, you will not be able to sign in until you visit a branch with your photo ID. For security reasons, we cannot reset your account over the phone.